Westonka Animal Hospital at 2125 Commerce Boulevard in Mound, Minnesota

Customer Reviews about Westonka Animal Hospital

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  Absolutely the worst experience I have ever had! I scheduled an appointment for my dog who is very very bad for nail clipping. I explained to them Over the phone I am a professional groomer and I have tried other places and she cannot have nails clipped at a salon she will likely need mild sedation. They seemed confident enough to schedule the appointment to try. I was shocked...when My dog and I were waiting that 2 smaller build nervous looking high school kids walked in the room..knowing they were not going to be able to do much. Much to my surprise the young boy who was helping the technician started the process by putting my dog in a head lock(!!!) to try and restrain her before they had even started clipping the nails and before my dog had made any sign of nervousness at all! That obviously set the tone for the whole appointment as my dog was extremely upset and on edge after being passed around with all sorts of food shoved around her face and two young kids who didn’t seem to have ANY experience with handling dogs. Not to mention this whole process was done on the floor!! Obviously the job didn’t get done..Ridiculous.. The part that shocked me the most is when it was time to pay. I was told over the phone the nail trim starts at $13 and goes up by difficulty.. I didn’t imagine it would make it up to $25.. then she told me my grand total was $57!!!!!! Apparently there is a technician charge that was never mentioned to me at all during the process of setting up the appointment.. I ended up paying an arm and a leg for some kids and a unpleasant technician to NOT COMPLETE my dogs nails and have an overall horrible appointment..
  August 30, 2017

  by Danita King

Opening hours Closed now

Today: 08:00 am — 01:00 pm

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About Westonka Animal Hospital in Mound